Payment Policy

At Unstep, we want your checkout experience to be simple, secure, and transparent. This Payment Policy explains how payments are handled on our Site.

Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay / Apple Pay / Google Pay (where available)

All payment options accepted are displayed at checkout. Availability may vary depending on your location and device.

Payment Security

All transactions on our Site are encrypted and processed through secure, PCI-DSS compliant payment gateways.
We do not store your full credit card details on our servers.
Your payment information is only used to process your order and is never sold or shared with third parties for marketing purposes.

When You Are Charged

Your payment method is charged at the time you place your order, not at the time of shipment.
This ensures your order is confirmed and reserved for processing immediately.

Currency

All prices on our Site are listed in US Dollars (USD). If you are paying with a card issued outside the United States, your bank may apply currency conversion fees; please check with your card issuer for details.

Sales Tax

Applicable sales tax is calculated automatically at checkout based on your shipping address and local tax regulations.

Billing Information

You are responsible for ensuring that the billing information provided at checkout is accurate and up to date. Orders with incorrect or incomplete billing information may be delayed or cancelled.

Failed or Declined Payments

If your payment is declined, please check with your bank or card issuer, or try an alternative payment method. We are unable to reserve items in your cart if payment is not successfully completed.

Order Cancellations & Payment Adjustments

If an order is cancelled (by you or by us) before it ships, any payment collected will be refunded to your original payment method. Please allow 5–10 business days for the refund to reflect in your account, depending on your bank.

Fraud Prevention

To protect our customers, we may use fraud-screening tools to verify orders. In some cases, we may contact you to confirm order details before processing.